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BI
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Dashboards
Analytics and Summaries.
Global Dashboard
Regional Dashboard
Billing & Payments
Management Summary
Customers Demography
Finance & Collection
Customers
Customer related tasks and customer Management activities.
Search for Customer
New Customer
Bulk Account Request
Bulk Account Approval
Customer Status Change
Customer Name Change
Customer Tariff Change
Customer Address Change
Customer Phone Change
Generate New Account Number
Network Assets
Details, Addresses, and GPS coordinates of 33kv, 11kv, DTs and the customers point of connections.
33kv Feeders
11kv Feeders
Distribution Transformers
Poles and Customers connection points
Billing
Bills processing, adjustments, and invoicing of customers are managed seamlessly.
Enter KwH Allocation
Generate bills
Print Bills By Feeder
Print Bills By Account
Billing Profile
Payment Batches
Meter Readings Upload
Bills Adjustments & Discounts
Customer Energy Allocation Upload
Generate Invloice
Initiate eBills
Send eBills
Meter Reading Recall
Uploads
CRM
Customer information and relationship Management.
Create Ticket
Track Ticket
Close Ticket
Reopen Ticket
Marketing
Marketers assignment to DTs and bills delivery and customers responses.
Assign Maketer to DT
Bills Tracking
Response & Billing
Reports
Data exports and reports.
Account Receivables
Payment Batch Uploads
Payments
Billing Report
No Response
Account Request Reports
Customer Payment History
Customer Billing History
New Account Requests
Regional Performance
Feeder based Performance
Tariff based Performance
DT Performance
Disconnections
Customers Status Change
Preferences
System structure is setup here and it facilitates operations of the system.
Tariff
Tariff Price
Regions
Area Office
Customer Types
Customer Status Types
Roles & Privileges
System User Activation
Notifications
You have 1 notification
Request to
generate new Customer Account
Sep 6 04:40pm
My Profile
Activity Logs
Sign Out
Reports
New Accounts Generated
New Accounts Generated